Privacy Policy

Last Updated: September 11, 2026

Micro Surface Advance Technology ("MSAT", "we", "us", or "our") respects your privacy and is committed to protecting the personal and business information you provide to us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or use www.msat.in, submit an enquiry, contact us, or communicate with us regarding our products and services.

1. About MSAT

Micro Surface Advance Technology (MSAT) provides metal finishing and surface treatment solutions for engineering and related industries.

Our services include, among others, Electroless Nickel Plating, Electro Polishing of Stainless Steel, Anodizing, Laser Marking and other metal finishing solutions.

2. Information We Collect

We may collect information that you voluntarily provide when contacting us, submitting an enquiry, requesting information or communicating with our team.

This information may include:

• Your name
• Company or organization name
• Email address
• Telephone or mobile number
• Business or postal address
• Subject and details of your enquiry
• Product or service requirements
• Technical or business information voluntarily provided by you
• Any other information you choose to provide

3. Information Collected Through Enquiry Forms

Our website may provide enquiry or contact forms through which visitors can submit information such as their name, email address, phone number, subject and enquiry details.

We use this information to respond to enquiries, understand customer requirements and communicate regarding our products and services.

4. Business and Technical Information

Customers and prospective customers may provide technical, engineering, component or business information while discussing metal finishing requirements.

Such information may be used for legitimate business purposes, including understanding requirements, preparing quotations, recommending appropriate services and providing customer support.

5. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through web servers, hosting services, cookies or similar technologies.

This information may include:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring webpage or website
• General website usage information

6. How We Use Your Information

We may use collected information for legitimate business purposes, including:

• Responding to enquiries and requests
• Providing information about our services
• Understanding customer requirements
• Preparing quotations and proposals
• Providing metal finishing and surface treatment services
• Communicating with customers and prospective customers
• Managing business relationships
• Improving our website and services
• Maintaining website and information security
• Complying with applicable laws and regulations

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and enhance the user experience.

Cookies are small files that may be stored on your device when you visit a website. You may control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

8. Sharing of Information

MSAT does not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted service providers, website hosting providers, technology providers, professional advisers or other parties who assist us in operating our business.

We may also disclose information where required by applicable law, regulation, court order or governmental authority, or where necessary to protect our legal rights, property or safety.

9. Confidentiality of Business Information

We understand that customers may provide business, engineering, component or technical information while discussing their requirements.

We take reasonable steps to use such information for legitimate business purposes and to restrict unauthorized access to information in our possession.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Security

MSAT takes reasonable administrative, technical and organizational measures to protect personal and business information against unauthorized access, misuse, alteration, disclosure or loss.

Despite these measures, Internet transmission and electronic storage cannot be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites operate independently and may have their own privacy policies and terms. MSAT is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Data Retention

We may retain personal and business information for as long as reasonably necessary for legitimate business purposes, including responding to enquiries, maintaining business records, providing services, resolving disputes and complying with legal or regulatory obligations.

13. Your Rights

Subject to applicable law, you may request access to, correction of, updating of or deletion of certain personal information held by us.

If you would like to make a privacy-related request, please contact us using the details provided below.

14. Children's Privacy

Our website is intended primarily for business and professional use and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

15. Changes to This Privacy Policy

MSAT may update or modify this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

Any changes will be published on this page along with an updated "Last Updated" date.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact Micro Surface Advance Technology using the details below.